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Fix error messages

"The code you entered has expired." or "Code expired."
You can’t use expired codes. For more info on the promotion terms, check the email that your code came with or reach out to us


"Invalid code." or "Code doesn't exist."

Make sure you enter the code correctly and try again.


Code not valid

This code may no longer apply. To find out which items are available for promotion, check the promotion terms. You can find the promotion terms in the email that contains your code.


"This code can’t be applied for this item." or "Promotion code not applicable."


Codes are limited to a product, it will always say in the promotion offer from us or our partner what product the code is valid for. 

  1. You can find the promotion terms in the email that contains your code.
  2. Enter the code at checkout or when you upgrade your account


"An unexpected error occurred. Please try again later." or "Error applying code. Refresh page to try again."

Try again later or get in touch with us.

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